Coronavirus (COVID-19) Business Updates & Announcements

Melee Replacement (Service Only)

Product image 1Melee Replacement (Service Only)
Product image 2Melee Replacement (Service Only)

Regular price $ 65.00

Melee Replacement Service
(Service Only - Materials May Vary Based on Size & Quality)

Current repair timeline is 1-2 weeks. Repairs are started on a weekly basis on Monday mornings and cut offs for drop offs are the Saturday before. It is best to drop off on a Friday or Saturday and pick it up by the following Saturday.

Life happens and unfortunately stones may become loose and fall out of settings with wear and tear or accidental damage. We offer maintenance and repair services for products that we have manufactured to offer our clients the support and peace of mind that they have someone to go to when accidents happen.
For pieces that were not manufactured by us, we will do our best to help and may be able to assist depending on the scope of work, condition of the piece and availability and work capacity during that time.

  1. Select a service based on the size of the melee replacement. This is the replacement service only, and does not include the loose stone.
  2. If you need a replacement, please select from the second option.
Once a stone is missing, a full tune-up, or restoration is also recommended to clean up and tighten all of the other prongs and prevent future loss. This may be added on to the service.
Lastly, don't forget to schedule a drop off or consultation hereIf you need guidance, please send a picture with a description of the work needed to info@theclassicgem.com and someone will reach back out to you in 2-3 business days. 

Helpful tips & proper ring care best practices can be found here

Order Processing + Shipping + Policies

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Order Processing
  • In-stock items are processed and shipped within 3-5 business days.
  • Special Orders (made to order, special orders or backordered items) may take as little as 2 weeks and up to 10 weeks to fulfill depending on product). If you have a strict deadline, please reach out to us before placing an order and we will do our best to accommodate.
  • Custom Designs may take 2 to 8 weeks (timing will vary by complexity) and will be processed and shipped within 3-5 business days of completion.
  • Questions? Email us at info@theclassicgem.com, call/text us at 312 291 1436 or schedule a visit here to view items available in store.

Fully Insured Shipping
We fully insure each item for the final purchase price, from the time it is in transit until the time it arrives at its destination. 

  • Orders of less than $10,000 will be shipped with full insurance via UPS or FedEx second-day air.
  • Items above $10,000 will be shipped and insured via UPS or FedEx next-day air. 
International Orders
All International orders are final. Prices and shipping fees do not include import and customs duties, Value Added Taxes (“VAT”), tariffs, and other fees that may be levied by the destination country, all of which are the responsibility of the purchaser.


Returns & Exchanges
At The Classic Gem, we do everything we can to offer you quality, authentic jewelry. For made to order, or custom designed pieces, all sales are final. 
If you are unsure about a product, feel free to reach out to us and we will do our best to provide guidance and answer any questions you may have so that you can feel confident in your choice.

We offer exchanges on in-stock items (or items purchased out of the showcase) within 10 days of purchase. 

The Making of Your Masterpiece - Abridged Version

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Make your jewelry as unique as your love story. We create precision art using the latest in Computer Aided Design and 3D printing.

Custom designs by The Classic Gem are made using the highest standards in the industry. Each diamond is hand selected and calibrated to within 0.1mm, and matched for color, clarity and table size. The results are always stunning and more importantly made with solid craftsmanship.

We make our jewelry to your exact dimensions.  Mass produced pieces are often resized to fit the finger and retrofitted to house the gemstone(s). These modifications weaken the structural integrity, creating gaps and an unfinished look. Our unique process starts with curating the best stones, and then designing around the stone to fit your unique specifications. We also account for ideal tensile strengths for durability and design best practices and aesthetics.

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