Shipping policy

All in-stock items are processed and shipped within 5 business days. We do ship internationally to all addresses across the world. The client is responsible for any duties or taxes collected by your local government.

Orders of less than $10,000 will be shipped and insured via UPS or FedEx second-day air. Items above this price will be shipped and insured via UPS or FedEx next-day air. These costs will be added to the total order price. Once the order is shipped, we will provide you with a tracking number. We fully insure each item for the final purchase price, from the time it is in transit until the time it arrives at its destination and the recipient’s signature is required at the time of delivery. Please note we cannot be held accountable for delays on the shipper's part due to severe weather or other unexpected conditions. If you would like to ship your item to an address other than the one listed on your credit card, you must place the address on file with your credit card company. Please note that we cannot ship to PO boxes. In-store pickup can also be arranged for any item purchased online.

Item Value and Shipping Plus Insurance Costs 

• Up to $2,500 is $45 using FedEx Two Day Shipping with Full Insurance Coverage
• $2,500 to $5,000 is $65 using FedEx Two Day Shipping with Full Insurance Coverage
• $5,000 to $10,000 is $100 using FedEx Two Day Shipping with Full Insurance Coverage
• $10,000 and up is $120+ depending on value, and will be shipped using Next Day Air with Full Insurance Coverage

Chicago Sales Tax Exemption / Out of State Sales

The following rules or sales tax exemptions apply to Out of State Sales / Commerce. The current Sales Tax for Chicago is 10.25%. 

For Out of State purchases, The Classic Gem will waive the Chicago sales tax, however, the purchaser/receiver is accountable for filing and paying a "Use Tax" in the state the item was shipped to.

Interstate Commerce Guidelines as defined by the Internal Revenue Services (IRS):

The interstate commerce exemption applies to sales made from Illinois businesses that are delivered outside Illinois and are not returned to Illinois for use. To document the exemption, you must keep in your records one of the following:

• a waybill or bill of lading in the name of the seller and showing the delivery address outside Illinois if the item is shipped by common carrier, with proof of delivery and signature.
• a receipt from the U.S. Postal Service showing the name of the addressee, the delivery address outside Illinois, and the date the item was mailed if the item is sent by mail, or 
• a trip sheet containing the name, address, and signature of the out-of-state purchaser and the signature of the person making the delivery if you will use your own transportation equipment. 

This exemption does not apply to sales to out-of-state purchasers when the purchaser takes physical possession of the item in Illinois, except in the case of items that must be titled or registered with an agency of state government for which either the seller issued a drive-away permit or the purchaser transferred current out-of-state license plates, provided the state where the item will be titled or registered offers Illinois resident purchasers a reciprocal exemption.

For more information, please visit the IRS website at http://www.revenue.state.il.us/publications/pubs/pub-104.pdf

Payment Methods:

We accept credit cards (Visa, or MasterCard) and any other form of cash or cash equivalent payments.

We offer an additional 1.5% merchant fee discount credit to any cash or cash equivalent payments (such as Chase QuickPay, PayPal, Bank Wire Transfers, Certified Bank Checks, Money Orders, Cash, or Personal Checks). This is not applicable to already discounted items which are already offered at cash prices. Items paid by credit card or financed will incur a fee of 1.5-5% depending on the card or financing vehicle.

Items paid by checks will be eligible for pick-up or shipped immediately once funds are cleared (normally 3-7 business days). If you need the item sooner, you can pay by wire, or cash or credit.