Please see below for the cleaning services we provide. The turnaround time for scheduling a cleaning typically takes about 5 business days, however please check with us if you need us to prioritize your project and we will do our best to accommodate. Services are generally not performed during weekends and will start on the next business day.
Please select the level of service below, and schedule time here.
Basic Clean (45 minutes) - $25.00+ or Free (complimentary for products that we manufactured or sold).
Includes ultrasonic clean, soft bristle brushing, and heated steam clean. We provide this service complimentary to all TCG customers.
Please enter the code "Sparkle" at Checkout.
Intermediate Clean (24 hours) - $65.00+
This includes all aspects of the basic clean + a polish to buff out scratches and rhodium if needed.
This includes ultrasonic clean, soft bristle brushing, and heated steam clean, as well polishing to remove light scratches and rhodium plating (if necessary).
Recommended as a routine check-up or as needed. For engagement rings, recommended before wedding.
Full Restoration Clean (48 hours) - $125.00+
The full restoration clean is a complete overhaul of the ring to bring it back to factory condition/like new.
This entails a deep ultrasonic soak overnight, soft bristle brushing, and heated steam clean, as well polishing to remove light scratches and rhodium plating (if necessary). Additionally, an examination under a microscope for weak prongs, structural risks or loose stones will be performed and any loose stones will be tightened. Additional repairs like prong re-tipping or laser welding (if needed) can be done at an additional charge.
Recommended for rings that are in poor condition or has been heavily used, or as a maintenance routine annually.
***Please note that services for Intermediate Clean & Full Restoration Clean are generally not available on weekends, though we welcome drop-offs during this time, services will not be performed until the next business day. If you need your ring same day or during weekend slots, please contact us directly for availability and we will do our best to accommodate.