Life happens and unfortunately prongs may break with wear and tear or accidental damage or blunt force.
We offer prong re-tipping with normal heat, and through a laser specialist for laser retipping.
Laser retipping is used to build prongs that need more precision so it works best for melees and smaller repairs or harder to reach places.
Traditional retipping can be done for larger pieces, and easier to reach places but are case by case. Please consult with our team before choosing a service.
A repair trade discount may be available for items purchased through TCG, please reach out to your sales associate to see if there is a discount code.
Please select applicable service or schedule time here for a consultation.
Proper ring care best practices can be also found here. Please visit the link for great tips for care and cleaning.
***Please note that services are generally not available on weekends, though we welcome drop-offs during this time, services will not be performed until the next business day. If you need your ring same day or during weekend slots, please contact us directly for availability and we will do our best to accommodate.